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Why my tracking No. is invalid?

Shippment & Customs Clearance
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Why my tracking No. is invalid?

Sometimes the tracking No. given you is invalid, and you think we cheat you, dont be worried. Please read the following three possibilities:

  • Our courier hasn’t updated the recent delivery information to their website.
     
  • The tracking code was not correct, maybe one letter of the tracking No. is incorrect.
     
  • The parcel has been delivered a long time ago. Some shipping companies will remove the tracking code history.